Privacy Policy
Protection and processing of your personal data
1. Data Controller
The data controller is Inoveo3D, a SAS company registered under number 941 508 699 RCS Cannes, with registered office at 3 Rue Saint-Jacques, App.3310, 06250 Mougins, France.
Primary contact: contact@spotin360.com
2. Introduction
Spot'in 360 is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store and protect your personal information when you use our website and services.
By using our services, you accept the practices described in this privacy policy. If you do not accept these practices, please do not use our services.
3. Data Collected
3.1 Data provided directly
- First and last name
- Email address
- Phone number
- Postal address
- Billing information
- Content of messages and communications
3.2 Data collected automatically
- IP address
- Browser type and version
- Operating system
- Pages visited and visit duration
- Geolocation data (if authorized)
- Cookies and similar technologies
4. Use of Data
We use your personal data to:
- Provide and improve our services
- Process your requests and orders
- Contact you regarding our services
- Personalize your user experience
- Analyze the use of our site
- Comply with our legal obligations
- Prevent fraud and ensure security
5. Legal Basis for Processing
We process your personal data on the basis of:
- Consent: When you give us your explicit agreement
- Contract execution: To provide the requested services
- Legitimate interest: To improve our services and prevent fraud
- Legal obligation: To comply with applicable regulations
6. Data Sharing
We never sell your personal data. We may share your information with:
- Our service providers (hosting, payment, support)
- Competent authorities if required by law
- In the event of a merger, acquisition or asset sale
All our partners are required to respect this privacy policy and current data protection regulations.
7. Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, modification, disclosure or destruction.
These measures include:
- SSL/TLS encryption for transmissions
- Secure storage on protected servers
- Restricted access to personal data
- Continuous monitoring of systems
- Staff training on data protection
8. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access: Obtain a copy of your data
- Right of rectification: Correct inaccurate data
- Right to erasure: Request the deletion of your data
- Right to portability: Retrieve your data in a structured format
- Right to object: Object to the processing of your data
- Right to restriction: Limit the processing of your data
To exercise these rights, contact us at: contact@spotin360.com
9. Cookies
9.1 What is a cookie?
A cookie is a small text file deposited on your device (computer, tablet, smartphone) during your visit to our website. Its purpose is to collect information relating to your navigation in order to improve your user experience, ensure payment security, and facilitate certain functionalities.
9.2 Types of cookies used
- Strictly necessary cookies: essential for navigating the site, accessing secure content and making payments (e.g. Stripe)
- Audience measurement cookies: via Google Analytics to analyze site usage, pages visited, session duration, etc.
- Functional cookies: allow memorizing your browsing preferences (language, last scene visited, zoom, etc.) and may involve local storage (localStorage / sessionStorage)
9.3 Consent
During your first visit, a banner informs you of the use of cookies. You can accept or refuse all or part of the cookies. Consent is kept for a maximum period of 6 months. You can change your choice at any time.
9.4 Cookie Management
You can manage your preferences:
- via our Terms & Cookie Management page
- or via your browser settings
Refusing cookies may result in the unavailability of certain features, particularly related to personalization or secure payment.
9.5 Retention Period
Cookies are kept for a maximum period of 13 months from their deposit. The data collected is anonymized as much as possible and used only for internal purposes.
10. Data Retention
We retain your personal data only for the time necessary for the purposes for which it was collected:
- Account data: During your account lifetime + 3 years
- Billing data: 10 years (legal obligation)
- Navigation data: 13 months maximum
- Support data: 3 years after last interaction
11. Modifications
We may modify this privacy policy at any time. Significant changes will be notified to you by email or via our website. We encourage you to consult this page regularly.
Last update: January 15, 2025
12. Contact
For any questions regarding this privacy policy:
Email: contact@spotin360.com
Responsible: Arnaud CONVERS
Company: Inoveo3D, SAS
RCS: 941 508 699 RCS Cannes
Address: 3 Rue Saint-Jacques, App.3310, 06250 Mougins, France
For any questions regarding our cookie policy, you can also contact: Arnaud CONVERS – contact@spotin360.com